Question 1

Do you provide cleaning services in Downtown Cocoa Beach / North Reach?

Accepted Answer

Yes, Ednay Cleaning serves Downtown Cocoa Beach / North Reach and nearby neighborhoods like Cocoa Isles and Seacrest Beach.

Question 2

How do you handle building access in Cocoa Isles or condo communities?

Accepted Answer

We coordinate with residents to ensure smooth entry, including check-ins with HOA or front desk if required in Cocoa Isles or other condos.

Question 3

How quickly can you reach properties in Cocoa Beach?

Accepted Answer

Our team is based nearby and can typically reach Cocoa Beach locations within 20 minutes for scheduled appointments.

Question 4

Do I need to provide cleaning supplies?

Accepted Answer

No. Our team brings the cleaning products and equipment needed to perform the service. If you have a specific product you would like us to use on a particular surface or area of your home, simply let us know ahead of time.

Question 5

Why can the first cleaning take longer?

Accepted Answer

During the first visit, our team may need to spend additional time addressing areas with accumulated dust, grease, residue, and buildup that go beyond regular maintenance. Once we establish a good cleaning baseline, recurring services usually become faster and more efficient.

Question 6

Do I need to organize my home before the cleaners arrive?

Accepted Answer

You do not need to clean your home before we arrive. However, we recommend putting away clothes, toys, documents, and personal items that may be scattered around the home. This allows our team to access surfaces more easily and spend the scheduled time actually cleaning your home.

Question 7

Is the inside of the oven and refrigerator included?

Accepted Answer

Cleaning the inside of the oven and refrigerator may depend on the type of service selected and, in some cases, may be available as an additional service. To see exactly what is included with your cleaning, please visit our Service Checklist section.

Question 8

How long does it take to clean a house?

Accepted Answer

A regular cleaning typically takes between 1 and 4 hours, depending on the size of the home, number of rooms, condition of the property, and number of cleaners performing the service. A Deep Cleaning typically takes between 4 and 12 hours in most cases. These are general estimates. Larger homes, properties with heavier buildup, or situations requiring additional attention may take longer.

Question 9

What is included in a standard residential cleaning?

Accepted Answer

Our standard cleaning service is focused on the regular maintenance of your home and typically includes cleaning bathrooms, the kitchen, surfaces, dusting, vacuuming, and mopping floors. Some items may vary depending on the service selected. To see exactly what is included, we recommend checking our Service Checklist section, where we provide a detailed breakdown of each cleaning service.

Question 10

Can I book a one-time cleaning?

Accepted Answer

Yes. You can book a One-Time Cleaning without committing to recurring service. This type of cleaning can be ideal before or after a party, before guests arrive, for special events, during a move, or simply whenever your home needs some extra attention.

Question 11

Do you clean inside cabinets?

Accepted Answer

Cleaning inside cabinets is typically not included in a regular residential cleaning, but it may be available with certain services or as an add-on. This type of cleaning is especially common with Move-In/Move-Out Cleaning services. Please check our Service Checklist for complete details.

Question 12

What is the difference between Standard Cleaning and Deep Cleaning?

Accepted Answer

Standard Cleaning is ideal for homes that are already being maintained regularly and need ongoing cleaning. Deep Cleaning is much more detailed and is recommended when your home needs extra attention. It focuses on areas where dirt and buildup tend to accumulate over time, such as baseboards, doors, corners, kitchen details, bathrooms, and other surfaces. To compare exactly what is included in each service, please visit our Service Checklist section.

Question 13

What happens if I need to cancel or reschedule my cleaning?

Accepted Answer

We understand that plans can change. If you need to cancel or reschedule your appointment, please contact us as soon as possible. Our cancellation, rescheduling, and applicable fee policies are available in our service policies.

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